User Guide
Shopping flow
1. On the details page of the product you want, enter the color, size, quantity required, etc. of the product, and then click the "Add to Cart" button.
2) When you click, the product will be added to your cart, so please check that the product you want to order is displayed correctly.
③ Click the "Proceed to checkout" button, enter the required information, and confirm the payment method and delivery/shipping fees to complete your order.
④Once your order is complete, you will receive an automatic confirmation email. Please double-check to make sure there are no mistakes.
About the displayed price
・There are no shipping fees, payment fees, or other costs other than those shown.
・For overseas shipping, international shipping charges will be calculated on the checkout screen.
・The product prices shown do not include tax.
About payment methods
Our store accepts the following payment methods:
・Credit card
(VISA / MASTER / JCB / American Express)
*For credit card payments, we use the payment agency service of Shopify Payments, a credit card payment agency.
To ensure a secure payment experience, customer information is encrypted using SSL (128-bit) when transmitted via Shopify Inc., and credit card information is not held by this website but is strictly managed by Shopify Inc.
・Amazon Pay
You can use your regular Amazon account. There is no need to enter your address or credit card information, so you can make payments smoothly.
Currently, the following credit cards are accepted: Visa, MasterCard, American Express, JCB, and Diners Club .
For more details, please check the official Amazon Pay website.
Official website: https://pay.amazon.co.jp/using-amazon-pay
・Google Pay
You can use your regular Google account, so there's no need to enter your card information or address every time.
Please check the official Google Pay website for compatible cards and electronic money.
Official website: https://pay.google.com/intl/ja_jp/about/
・Apple Pay
You can use your regular Apple account, so there's no need to enter your card information or address every time.
Please check the official Apple Pay website for compatible cards and electronic money.
Official website: https://www.apple.com/jp/apple-pay/
・Shop Pay
Shop Pay is a payment service that can be used at Shopify stores. Once you register for Shop Pay, you can shop at Shop Pay-compatible stores without having to enter your customer information from the next time onwards.
Please check the official Shop Pay website for compatible cards and electronic money.
Official website: https://pay.shopify.com/
・Paypal
PayPal allows you to make payments safely and easily with your credit card. When using PayPal , your credit card information is managed by PayPal and will not be passed directly to our store, so please rest assured.
Official website: https://www.paypal.com/jp/webapps/mpp/personal
About shipping and delivery fees
●For orders over 6,000 yen (excluding tax), shipping is free within Japan . There are no other costs to be paid by the customer apart from the price of the product.
●For overseas shipping, actual international shipping costs will be incurred. You can check the shipping costs on the checkout screen.
Overseas shipping fee list (approximate)
1,800 yen: East Asia, ASEAN countries
2,400 yen: Europe, North America, Australia, other Asian regions
3,500 yen: Africa, South America, etc.
Once payment has been confirmed, we will begin the shipping process promptly.
*The delivery time may be longer due to bad weather, natural disasters, or logistics issues caused by infectious diseases.
●We request the most suitable delivery company for each order. Therefore, we are sorry, but we cannot accept requests to specify the delivery company.
The following are some examples of delivery companies we use:
・Yamato Transport
・Sagawa Express
・Japan Post
・EMS
・DHL
·UPS
About the campaign
We will notify you via this website, various social media sites, and emails sent to members.
About receipts and delivery notes
・If you pay by credit card, please use your credit card statement as your receipt.
-For order details, please check the order confirmation and shipping email from our store.
・If you have any special requests, please feel free to let us know.
Email: info@uji-tea.co.jp
TEL: (011)398-3625
FAX : (011)398-3652